Contact us

Please note: Kartina.TV does not have any subsidiaries. To order a subscription, TV-boxes or accessories, please proceed to our official online shop or visit our stores and dealership offices.

Customer Service

24/7 Free Customer Support (additional charges may apply)

International Hotline +49 69 84 84 540
 Germany0 69 84 84 540
 USA888 827 06 06
 Israel*9505
 Great Britain0 800 090 31 33
 Austria0 720 1167 02
 Belgium0 2 588 19 97
 Greece2541 8880 28
 Spain911 23 01 82
 Italy0 583 188 01 98
 Cyprus25 0567 46
 Canada1 844 477 8788
 Netherlands0 85 888 21 31
 UAE8000 321 083
 Russia8 800 77 58 329
 Finland0 75 32520 90
 France0 975 180 460
 Czech Republic228 885 8 63
 Switzerland0 31 528 08 76
 Sweden0 8 408 394 48
Premium Hotline 49 180-6444333
  • Germany landline — 0.20€
  • Germany cellular — 0.60€
  • From other countries — additional charges may apply
Fax +49 611 88 096 20
Online

Head Office (in Germany)

- Legal address
- Mailing address
- General issues
- Technical support		 Kartina Digital GmbH
Rheingaustr. 53
65201 Wiesbaden, Germany
Email info@kartina.tv

Opening hours

Order Pickup Mo-Fr: 09:00 – 17:00 (GMT+1)
Please contact us to make an appointment beforehand.
Technical support Mo–Fr: 09:00–21:00 (GMT+1),
Sa.: 09:00 – 17:00 (GMT+1)
Complaint Department Mo–Fr: 08:30–20:00 (GMT+1),
Phone +49 (0)69 84 84 540 (8)
Email: reklamation@kartina.tv
Dealer Department Mo–Fr: 08:30–21:00 (GMT+1)

Our Departments (in Germany)

Accounting

Opening hours Mo–Fr: 08:30–17:00 (GMT+1)
Phone +49 69 84 84 540 (4)
Email konto@kartina.tv

Shipping

Opening hours Mo–Fr: 09:00–17:00 (GMT+1)
Phone +49 69 84 84 540 (5)
Skype dostavka.kartina.tv
Email versand@kartina.tv

Marketing

Opening hours Mo–Fr: 08:30–17:00 (GMT+1)
Phone/Fax +49 (0)69 84 84 540 (7)
Email reklama@kartina.tv

Dealership

International +49 (0)69 84 84 540 (6)
USA 1-888-827-0606 (6)
UK 0800 090 31 33 (6)
Opening hours Mo–Fr: 08:30–21:00 (GMT+1)
Email dealer@kartina.tv

Bank Details

Kartina Digital GmbH

Bank Nassauische Sparkasse, Wiesbaden
BIC/Swift NASSDE55
IBAN EUR DE69 5105 0015 0107 0882 88
IBAN USD DE39 5105 0015 0645 0550 96
IBAN GBP DE03 5105 0015 0645 0583 63

Offices

See all Kartina.TV offices

Germany

Head office in Wiesbaden Kartina Digital GmbH
Rheingaustr. 53
65201 Wiesbaden
Phone 0611 88 096 0 (not for orders)
Opening hours Mo–Fr: 09:00–17:00 (GMT+1)

USA

Main Office New York 1202 Kings Highway
Brooklyn, New York 11229
Phones +1 347-586-0433
+1 347-586-0428
Opening hours Mo–Fr: 9:30AM–6:30PM, Sa: 11:00AM–4:00PM

Our offices on Google Maps

Kartina Digital GmbH