Contact us

Please note: Kartina.TV does not have any subsidiaries. To order a subscription, TV-boxes or accessories, please proceed to our official online shop or visit our stores and dealership offices.

24/7 Free Customer Support (additional charges may apply)

Premium Hotline	49 180-6444333 Germany landline — 0.20€ Germany cellular — 0.60€ From other countries — additional charges may apply

Fax	+49 611 88 096 20

Online	Chat Call our Support Hotline on Skype Call our Order Hotline on Skype UK Office

Address	Kartina Digital GmbH Rheingaustr. 53 65201 Wiesbaden, Germany

Email	info@kartina.tv

Opening hours


Order Pickup	Mo-Fr: 09:00 – 17:00 (GMT+1) Please contact us to make an appointment beforehand.
Technical support	Mo–Fr: 09:00–21:00, Sa.: 09:00 – 17:00 (GMT+1)
Complaint Department	Mo–Fr: 08:30–20:00 (GMT+1), Phone +49 (0)69 84 84 540 (8) (GMT+1) Email: reklamation@kartina.tv
Dealer Department	Mo–Fr: 08:30–21:00 (GMT+1)

Accounting

Shipping

Marketing

Dealership

Kartina Digital GmbH

Bank	Nassauische Sparkasse, Wiesbaden
BIC/Swift	NASSDE55
IBAN EUR	DE69 5105 0015 0107 0882 88
IBAN USD	DE39 5105 0015 0645 0550 96
IBAN GBP	DE03 5105 0015 0645 0583 63

Germany

Head office in Wiesbaden	Kartina Digital GmbH Rheingaustr. 53 65201 Wiesbaden
Phone	0611 88 096 0 (not for orders)
Opening hours	Mo–Fr: 09:00–17:00 (GMT+1)

USA

Main Office New York	1202 Kings Highway Brooklyn, New York 11229
Phones	+1 347-586-0433 +1 347-586-0428
Opening hours	Mo–Fr: 9:30AM–6:30PM, Sa: 11:00AM–4:00PM